Shipping to a residence

Because our spa covers exceed the maximum size for shipping via UPS or FedEx, we have established relationships with trusted freight carriers who will deliver to directly to residential addresses. Rates are based on up to a 175 lb box which could include up to two covers at no extra cost.

COVERS LARGER THAN 96" X 96" or shipments of MORE THAN TWO COVERS may require additional charges.

Receiving Freight - Most importantly, no matter where or how you have your spa covers shipped, it is absolutely essential someone meets the shipment and inspects it for possible damage.  Once you accept a shipment, it is almost impossible to resolve any damage issues. If you cannot be home for delivery, we suggest that you ship the cover to a neighbor or possibly a place of business where you can pick it up. You MUST inform whoever will be signing for the cover to FULLY inspect the cover for any damage. Again, if the cover is damage, do not allow the receiving party, sign for, or accept it.

Freight Damaged - Should an order be damaged, do not accept the damaged carton -- refuse delivery.  Have the carrier return the damaged carton to Spa Covers Direct.

To determine standard shipping charges, states and fees are color-coded on this map of the United States.

Shipping to a business

Freight Options - If you have an account with a freight line, please inform us. Depending on your account, freight lines will use your programs and discounts. It has been our experience in most cases, our discounts and programs are greater, thus saving you.

Freight Rates using our shipper:

We use the best shippers in the business. To determine standard shipping charges, states and fees are color-coded on this map of the continental United States.

Please thoroughly investigate your freight requirements before placing your order. To keep costs down, you can ship two covers to the same address for the same price.

Receiving Freight - Most importantly, no matter where or how you have your spa covers shipped, it is absolutely essential someone meets the shipment and inspects it for possible damage.  Once you accept a shipment, it is more difficult to resolve any damage issues.

Freight Damaged - Should an order be damaged, do not accept the damaged carton -- refuse delivery.  Have the carrier return the damaged carton to Spa Covers Direct.

Extra Services - All freight lines charge for any extra services they provide.

• Example A - "Set up Fee"  Freight line charges for calling the customer to set up delivery
• Example B - "Redelivery" Freight line company charges for redelivery if no one is present to accept delivery